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Sheila Mac
Digital Consultant | Experience Designer



about me

I am an expert in customer and digital strategy, with a focus on data-driven generation of ideas to innovate and improve services and customer experience.

what I do

I help clients improve business performance, drive revenue and reduce operating costs by better meeting the needs of their customers and better engaging with their business ecosystems.

I help clients to embrace digital and both reconfigure and reimagine the customer experience they offer across multiple touch points.

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